Posts
8
Joined
3/3/2014
Location
Alameda, CA
US
Edited Date/Time
1/21/2019 2:02pm
What should I do? Bought the marked (New) Ellsworth budah 1 year ago and came with big scratches and bad design. The rear brake flexes and hits frame which causes drop out to loosen and wheel to fall off
I returned at sea otter classic last year and they refused to refund. They have bike and money.
I returned at sea otter classic last year and they refused to refund. They have bike and money.
Why did you let them take your bike? Why did they want to take it?
Did you buy direct from them, or from a dealer?
Why is the word "New" in quotation marks in the ad, was it one of their Demo bikes for sale?
I need more information before I can even try to point you in the right direction.
Get the bike back and replace the frame with something that actually works. Use the parts from the Buddha to help build a bike with the new frame. Use the Buddha frame as a show piece on your wall, trash it, send it in for recycling, turn it into abstract art, do whatever you want with it except for sell it. You are just going to have to eat the added expense from not paying enough attention to what you were buying, and the after purchase customer support you would be entitled to.
Never buy an Ellsworth, I had Dare back in the day. They powder coated the bearing bores on the swingarm. Then proceeded to stuff the bearings in, stretching the bores out.
After a month of use, I thought the bearings felt like crap so I changed them.
I pressed the bearings out and the powder coat came out with the bearing.
Obviously, the new bearings fell right in the bores and rattled around.
Ellsworth would do nothing for me. (I used Loctite to retain the bearings in the swingarm)
A month later I broke the frame and they refused warranty.
Claiming riding on the North Shore of Vancouver wasn't typical riding and outside their warranty.
Fuck Ellsworth.
Post a reply to: Difficult with Ellsworth refund issue